Achra / Vetra — Terms of Service & Privacy Policy

Achra operates in a dual capacity to provide a comprehensive ecosystem for our users:

Platform and Marketplace Operator: Achra facilitates access to independent third-party service providers. In this capacity, Achra assumes no liability for third-party services, deliverables, or external dispute resolution. Marketplace transactions are subject to a 10% commission fee (or as otherwise defined in your specific service plan).

Commercial Vehicle and Direct Provider: Achra directly holds client relationships and acts as the Offeror for specific proprietary services, including Vetra hosting, the Vetra platform, BAI consultancy, and specific Operational Hub (OH) products. In this capacity, Achra assumes standard merchant liability governed by applicable Service Level Agreements (SLAs) and charges fees via subscriptions or fixed pricing.

We provide software, platform, and advisory services designed to support the development and operation of AI-enabled systems and organizations.

Operational Hub

This is a turnkey operational platform for builders, networks, and AI-assisted teams. We provide software and technical infrastructure to support the setup and operation of legal entities. The platform enables clients to access, engage, and contract with independent third-party service providers (e.g., legal counsel, accountants, payment providers) and to utilize standardized templates for entity setup.

Important Notice: All legal, financial, and administrative services are performed by third-party providers. Our role is strictly limited to providing the platform, tools, and integration layer. This Service does not offer direct legal, tax, or statutory accounting advice.

Business Analysis Intelligence (BAI)

We provide AI data consultancy services focused on evaluating and improving the structure, quality, and usability of client data for artificial intelligence applications. This includes assessing existing data architectures, identifying gaps, and recommending enhancements to data models.

Vetra Hosting and Developer Platform

We provide a platform for building and operating applications on the Powerhouse / Document Model stack. Services include hosting, runtime, registries, identity verification, and related infrastructure services.

To use our Services, you must complete the required onboarding and compliance steps, which may include identity, compliance, or regulatory verification processes (KYC/KYB) as required by applicable law.

Vetra Onboarding: Users authenticate via cryptographic wallet signatures (e.g., Renown) or email registration. Users may access a trial account with limited functionality or upgrade to a paid subscription by configuring services and entering payment details.

Operational Hub Onboarding: Users authenticate, access the admin panel, and select a product tier. Operational services are charged via an existing subscription framework, which includes a fixed monthly fee plus potential overage costs.

BAI Onboarding: Users initiate engagement via consultation, followed by a customized proposal and service agreement.

You are responsible for safeguarding your account credentials. We are not liable for any loss or damage arising from your failure to secure your account.

You may use the Services only if you have the legal capacity to form a binding contract. If acting on behalf of an entity, you warrant that you are authorized to bind that entity. You represent and warrant that you:

• Are not subject to personal sanctions issued by the UN, US, EU, UK, or Switzerland.
• Access the Services for legitimate business purposes only.
• Are not accessing the Services from a Prohibited Jurisdiction, including but not limited to: Belarus, Cuba, Iran, North Korea, Russia, Syria, or any other countries restricted by the Swiss State Secretariat for Economic Affairs (SECO) or applicable international bodies.

Certain specialized professional services are performed by independent third parties. By using the Services, you acknowledge:

Independent Contracting: You are responsible for entering into separate, direct agreements with these specialists.

No Contractual Party: We act solely as a coordinator and are not a party to these third-party agreements.

No Liability: We assume no responsibility for the advice, performance, or omissions of third-party providers.

We grant you a personal, worldwide, royalty-free, non-assignable, and non-exclusive right to access and use the Sites provided as part of the Services. Nothing in these Terms gives you the right to use our name, logos, or proprietary rights. You agree not to misuse our Services, interfere with our technical delivery systems, or use the Services for any illegal or fraudulent activities.

We reserve the right to charge fees for the use of specific functions of the Services, determined by the scope of operations selected during onboarding.

Subscriptions and Usage: Fees are collected via supported third-party payment providers (e.g., Stripe). You acknowledge that such solutions are governed by separate terms and conditions.

Flow of Funds and Revenue Sharing: Accounting models, including mandatory revenue sharing to the Operational Hub and platform commission fees, are processed automatically. [Placeholder: Specific payment flow charts and Stripe dispute resolution mechanics to be detailed in supplemental documentation].

You maintain ultimate control over your treasury and are responsible for any fees associated with external specialists.

This section summarizes our Privacy Policy. For full details, please review our comprehensive Privacy Policy at [Placeholder Link].

We are committed to protecting your personal and corporate data. We collect, process, and use your information (including identity verification data and operational metrics) solely to perform the Services, improve user experience, and comply with regulatory requirements. We do not disclose personally-identifying information to third parties except as necessary to deliver the Services or as required by law.

The Services are Available “AS IS”. Your access to and use of the Services is at your own risk. We disclaim all warranties, whether express or implied, of merchantability, fitness for a particular purpose, or non-infringement.

By using the Services, you agree that our liability is limited to the maximum extent permissible by applicable law. You agree to release us from any claims and damages arising out of your disputes with independent third-party service providers. Furthermore, you agree to indemnify and hold us harmless from any claims, liabilities, and expenses (including attorneys’ fees) arising out of your violation of these Terms.

You may end your legal agreement with us at any time by deactivating your accounts and discontinuing your use of the Services. We may suspend or terminate your account or cease providing you with all or part of the Services at any time if we reasonably believe you have violated these Terms, create risk or legal exposure for us, or if the provision of Services is no longer commercially viable.

Modifications: We may revise these Terms from time to time. We will notify you 30 days in advance of any material changes. By continuing to use the Services, you agree to be bound by the revised Terms.

Severability: If any provision is held invalid, the remaining provisions will remain in full force.

Governing Law & Jurisdiction: These Terms are an agreement between you and Achra Ltd, London, UK. These Terms are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these Terms are subject to the exclusive jurisdiction of the courts of the City of London, UK.

Contact: If you have any questions, please contact [Placeholder Legal Email Address].